Benefit Plan Year:
January 1 - December 31

Supplemental Medical Insurance

Zuora offers eligible ZEOs in France supplemental medical insurance through Generali. All enrolled ZEOs are automatically covered under the Base Plan (régime de base), with the option to add enhanced coverage by enrolling in the Optional Plan (régime optionnel). Claims can be submitted for reimbursement through the Generali mobile app or website.

Dependent Coverage

ZEOs have the option to enroll dependents at an additional compulsory cost. Eligible dependents include:

  • Spouse, PACS partner (civil union), or recognized partner
  • Concubin (unmarried cohabiting partner)
  • Children
    • Under 20 years old
    • Under 28 years old if in full-time education, apprenticeship, or actively seeking their first job
    • No age limit if the child is disabled

Coverage

Below is a high-level summary of the plan coverage. For complete details, please refer to the Generali Plan Document.

Benefit Feature Coverage
Routine Medical & Diagnostics General Practitioner Consultations:
Insurance can reimburse up to 300% of the official base rate.

Specialist Visits: Insurance can reimburse up to 350% of the official base rate.
Higher caps in optional tier: If you opt for a higher-level plan, the reimbursement limits (caps) will be higher.

Radiology or imaging: Insurance can reimburse up to 400% of official base rate.
Pharmacy & Medical Devices 100% ticket-modérateur for reimbursed drugs: Insurance covers your out-of-pocket costs for drugs that are reimbursed by Social Security.

Annual lump sum for non-reimbursed items: Insurance gives you a lump sum (€100–€150) for medications, vaccines, or nicotine treatments that aren't covered by Social Security.

500% BR for medical equipment: Insurance covers up to five times the official Base Rate for medical equipment.
Hospitalization 100 % of hospital stay costs (medical, surgical, maternity), daily charges, emergency copay
Maternity - Lump Sum Benefit Birth/Adoption Allowance (Base): 20% of the PMSS* for a single child, or doubled for multiple births.

Birth/Adoption Allowance (Optional): 25% of the PMSS* for a single child, or doubled for multiple births.

*PMSS (Plafond Mensuel de la Sécurité Sociale)
Dental Routine dental care and prostheses:
• Base Plan: Reimbursed up to 350% of the official base rate
• Optional Plan: Reimbursed up to 500% of the base rate

Santé basket (standard treatments):
• Fully covered
• Includes selected crowns, bridges, dentures with zero out-of-pocket costs
Vision 100 % Santé (Class A) frames and lenses:
• Fully covered with no out-of-pocket costs
• Applies to approved styles and lens types under the 100 % Santé reform

Class B frames and lenses (non-standard options):
• Frames reimbursed up to €100
• Lenses covered with a capped reimbursement, depending on the plan

Contact lenses:
Annual allowance for medically necessary lenses (based on prescription and plan limits)
Alternative & Wellness Care Recognized therapies include: osteopathy, chiropractic, acupuncture, micro-kinesitherapy, dietician, psychologist. Allowances and coverage limits apply, see plan document for details.
Assistance & Digital Health Services Generali Santé Assistance Plus – home help, child/elder care, meal delivery, psychological support, medical repatriation; 24/7 tele-consultation & second opinion.

Medical Cost

The supplemental medical plans in France operate on a reimbursement basis, complementing the coverage provided by Social Security. Premiums are calculated as a percentage of Social Security contributions.

Base Plan (Régime de Base): Zuora covers 2/3 of the monthly premium (for the employee + dependents).

The monthly contribution premium rates are as follows:

  • Single cover: 2.64% (for employee only)
  • Duo: 4.34% (for employee + 1 dependent [partner or child])
  • Family: 8.10% (family cover [for 2+ dependents])

Optional Plan (Régime Optionnel): If selected, the employee will be responsible for the additional cost of this cover. To upgrade your cover to the Optional Plan, please complete this form, and email it to Roxy Boydell at rboydell@zuora.com.

The monthly contribution premium rates are as follows:

  • Single cover: 0.48% (for employee only)
  • Duo: 0.89% (for employee + 1 dependent [partner or child])
  • Family: 1.30% (family cover [for 2+ dependents])

Life Insurance

Effective for all eligible ZEOs in France, this company-paid life and disability insurance provides financial protection for your loved ones in the event of death or Permanent and Total Irreversible Loss of Autonomy (PTIA).

Coverage Highlights

Benefit Amount (Non-Accidental Death or PTIA):

  • Cadres (executives): 330% of your annual base salary, plus 50% additional if you have dependent children.
  • Non-cadres (non-executies): 170% of your annual base salary
  • +50% additional per dependent children

Accidental Death/PTIA (Cadres only):

  • Benefit is doubled in case of accidental death or PTIA

Double Joint Coverage:

  • Additional benefit paid if your spouse or civil partner passes away at the same time or shortly after you, before retirement age
  • Up to 200% additional coverage depending upon timing and employment category

Child Education Pension:

  • Paid annually to each dependent child in the event of your death or PTIA
  • Continues:
    • Until age 18
    • From 18-21 (or up to 26) if the child remains dependent
    • Indefinitely for children with a recognized disability
  • Payment Amount:
    • 12% to 15% of salary depending on child's age
    • If both parents are deceased, the pension amount is doubled

Cost

  • The benefit is fully paid for by Zuora

Beneficiary

  • The payout will go to the testamentary heir (as defined in your legal will or by French inheritance law).

Disability & Income Protection

Zuora provides company-paid insurance that protects you financially if you become temporarily or permanently unable to work due to illness, injury, or disability.

Temporary Incapacity (Short-Term Disability)

If you're temporarily unable to work:

Waiting Period: Benefits start after 90 continuous days of absence.

Daily Allowance:

  • Cadres: 100% of salary (minus French Social Security)
  • Non-cadres: 80% of salary (minus French Social Security)

Long-Term Disability (PTIA & Other Categories)

If your condition is long-lasting or permanent:

1. Total and Irreversible Loss of Autonomy (PTIA)

  • Considered a full and permanent disability.
  • Covered under life insurance, with payouts up to:
    • 330% of salary for cadres
    • 170% of salary for non-cadres
  • Additional payout if caused by an accident (cadres only).

2. Disability Pension by Category

Disability Type Cadres Non-Cadres
Category 2 or 3 (severe) 100% of salary (minus Social Security) 80% of salary (minus Social Security)
Category 1 (moderate) 55% of Tranche A + 50% of Tranche B & C 45% of Tranche A + 40% of Tranche B & C
Permanent incapacity (33%–66%) Formula based on severity: 3N / 2 (N = degree of disability) Same
Permanent incapacity (<33%) No payment (coverage suspended) No payment (coverage suspended)

Note: Tranches are salary bands defined by monthly earnings

Tranche Salary Band
A €0 → €4,005
B €4,005 → €16,020 (4 × PMSS*)
C €16,020 → €32,040 (8 × PMSS*)

*Plafond de la Securite Sociale

Minimum Guaranteed Amounts

Even if your calculated benefit is lower, you'll receive at least:

  • Non-cadres (part-time): 170% of the French Social Security annual ceiling
  • Cadres (part-time): 340% of the French Social Security annual ceiling

Child & Dependent Support

  • If you have dependent children, additional pensions apply:
Child Age & Status Non-Cadres Cadres
Up to age 18 12% of Social Security ceiling 24%
Ages 18–26 (if dependent) 15% 30%
Disabled children (no age limit) 15% 30%

Additional Programs

  • Commuter Program - Pass Navigo: ZEOs who are not eligible for a car allowance can have 50% of their public transport costs reimbursed through Payroll.
  • Flu Jabs: The cost of your annual flu vaccination is covered in full under the medical plan.
  • Lunch Vouchers: Managed through Edenred, you will receive EUR 12.00 per day in lunch vouchers. Zuora covers 50% of this amount, while the remaining 50% will be deducted from your salary via payroll. If you did not receive your lunch voucher as expected, please reach out to emea.payroll@zuora.com for assistance.

Resources & Documents

Generali
www.generali.fr01 41 85 92 34

Contract Number: 21027853

Téléconsultation Med&Vous: 01 41 85 91 59

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